City Rail Link
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Contact

Contact
 

At the end of June 2026, City Rail Link Limited achieved practical completion of the CRL Project and handed the completed infrastructure – stations and tunnels over to Auckland Transport and KiwiRail as the owners and operators.

For any enquiries related to operations, please contact them directly:

Auckland Transport

KiwiRail

Follow CRL at the Auckland Transport website and on their socials

Auckland Transport has dedicated CRL pages - go here and you can also follow them on their social channels- Facebook and Instagram

CRL social media

RULES FOR COMMENTING ON CRL SOCIAL MEDIA CHANNELS (These are not updated after 31 July 2026)

Your comments and questions are welcome but there are a few general house rules so the page doesn’t sink into the unhappy place found especially in parts of Facebook and online forums.

We welcome constructive comments on our posts but we do not tolerate racism, harassment, abuse, or threats to others.

We want everyone to feel comfortable about commenting and to have a positive experience on our channel.

  • Be kind and courteous

  • Stay on topic

  • Respect others

What’s not allowed:

Specifically, we do not tolerate comments that are:

  • Hateful in language targeting race/ethnicity, age, colour, creed, religion, gender, sexual preference or orientation, nationality or political beliefs. This includes comments which may treat with disrespect our strong relationship with our Mana Whenua forum.

  • Abusive, harassing, stalking, threatening or attacking others

  • Defamatory, offensive, obscene, vulgar or depicting violence

  • References to upsetting or distressing subjects

  • Sexually explicit or pornographic

  • Fraudulent, deceptive, libelous, misleading or unlawful

  • References to criminal or illegal activity

  • Violations of any intellectual property rights

  • Spamming in nature

  • Viruses or programs that could damage the operation of other people’s computers

  • Commercial solicitations or solicitation of donations.

What happens if there’s a breach of these rules?

We reserve the right to hide or delete comments made on our channels, as well as ban users who do not follow these guidelines.

We reserve the right to remove any comments or content that doesn’t adhere to these guidelines or with any other applicable Terms and Conditions, rules, or laws.

We also reserve the right to send any comments to law enforcement authorities for investigation as we feel necessary or is required by law.